This page is being expanded. For now, here are the essentials.
Device not hitting?
Check that the device is charged and any pod or tank is seated fully. For disposables, try a few gentle puffs; if airflow feels blocked, remove any stickers or plugs from the intake vents.
Burnt or weak flavor?
Let the device rest a few minutes between sessions. On refillables, prime new coils with e-liquid and wait 5-10 minutes before use.
Still not working?
Email support@ecigrepublic.com with your order number and a short video of the issue – defective items within 10 days of delivery qualify for replacement per our Refund and Returns Policy.